Privacy Policy:

Abirami Kidney Care abides to maintain privacy and this applies to all the information collected from you or published in our website/application. We will not, unless required by law, use or share the information to external or third parties. Privacy policy applies to the collection, storage, and usage of all information from Abirami Kidney Care. By using the services of this application, you agree to the terms and conditions of the Abirami Kidney Care.

Our privacy policy and terms & conditions are subject to changes and revisions. So kindly review the policy periodically.

Terms and Conditions:

Kindly go through the terms and conditions of Abirami Kidney Care before using website or mobile application or avail the services offered by us. The terms ‘you’, ‘your’, ‘user’ refers to all registered and unregistered using services from Abirami Kidney Care,KOVAI.

1. User should be at least 17 years old or using the services under the supervision of parent or guardian, who then will be the recipient of the Terms and Conditions.
2. The content of this application is for general purpose only, and is subject to change without notice. It is hereby informed that all the content provided by Abirami Kidney Care, KOVAI are strictly for information purpose only, and must not be used as an alternate for emergency medical care.
3. Data and Privacy:
   1. To have access to Abirami Kidney Care website and mobile application, one must register in the mobile application, which includes providing personal information like name, contact, email id, gender, data of birth.
   2. Abirami Kidney Care have full access to information provided by the user for further communication or analytics. The collected information will be used only for the improvement of service quality or develop better services.
   3. Abirami Kidney Care shall not, unless required by law, use or share the information to external or third parties.
   4. Users are responsible for the accuracy of the information provided in the website or mobile application. Abirami Kidney Care reserves the right to discontinue the services of the user if the information provided are inaccurate or incomplete or not true.
   5. Users are requested not to share his/her credentials of the website or mobile application. User is responsible to maintain the confidentiality of his/her account details User shall immediately notify Abirami Kidney Care for any actual or suspected or unauthorized activity in his/her account. However, Abirami Kidney Care is not liable for losses from the any method of unauthorized access if you lose your login credentials or otherwise compromised.
   6. If user provides his/her access to third party, he/she is responsible for all activities done by the person. Abirami Kidney Care is not liable for any loss or compromise from the user side.
   7. Users are required keep the profile updated in case of change in mobile number or email to avail the services of website and mobile application without hindrance.
4. Registering in the website or mobile application is a must for an user to book appointment (Clinic visit or Video consultation) or be updated through the notifications and blogs in the mobile application. The user will able to chat with Doctor only after completing his/her first appointment with the Doctor. 
5. Any update/instruction about the appointments and services respectively will be notified to the user through the mobile application. However, any reminder related to the procedure are additional part of the service, and Abirami Kidney Care is not liable if the reminder is undelivered or delivered late for any reason despite the best efforts, and would request the user to keep himself/herself monitored based on Doctor’s instructions.
6. Telemedicine:
   1. The services shall be provided to you via audio/video consultation. Please ensure that you are equipped with proper video conference equipment and internet connectivity as mentioned. In case of inadequate video conference equipment, technical error or defective internet connectivity, Abirami Kidney Care reserves the right to reschedule or cancel your appointment.
   2. You understand and acknowledge that there will not be any physical examination involved and the consultation services shall be provided through video only.
   3. Video consultation from the doctor to subject to his/her availability and confirmation or changes will be notified through the mobile application.  
   4. The opinion delivered by the doctor shall solely be based on the verbal communication between the concerned doctor and the patient and the reports and other information provided by you during the online consultation.
   5. In case the patient misses or cancels the appointment, he/she shall not be entitled to any refund.
   6. Online consultation services of Abirami Kidney Care are not meant in any way for emergency conditions. It is advised to take the patient to the nearest hospital in such cases.
   7. Abirami Kidney Care reserve the right to ask for confirmation of identification when required. Failing which Abirami Kidney Care have the right to cancel the consultation without refund.
   8. Abirami Kidney Care reserves the rights to change or revise the pricing structure at any time, without prior notification.
7. Payments:
   1. Online payments are done through our trusted gateway partners. Abirami Kidney Care, however, is not liable in case of incorrect input (card details) or unauthorized access from the user side.
   2. Abirami Kidney Care shall not take responsibility for 1) Incomplete transaction, 2) Transaction failure from user or bank side, 3) Decline due to unauthorized attempt or transaction 4) Any other failure from user side.
   3. All payment or refund related queries are handled by Abirami Kidney Care Support team only. Abirami Kidney Care is not associated with any third party or external support for payment related queries.
8. Content and Copyrights:
   1. All the contents in website and mobile application are copyrighted Abirami Kidney Care only. Any sharing or copying of the same for commercial purpose will be a violation of copyrights, and Abirami Kidney Care reserves the right to take action accordingly.
   2. Users acknowledge and agree not to share or upload the content of the website or application without obtaining the permission of Abirami Kidney Care. 
9. This services from Abirami Kidney Care should not be used in any way that can harm an individual, invade another’s privacy, breach laws or regulations, hinders the functioning of the same.
10. Users agree to provide fullest co-operation to Abirami Kidney Care to resolve any queries or issues from user or hospital side. 
11. User agrees to not hold Abirami Kidney Care, their representative, partners for loss, damage from user side or infringement from his/her account. If notified by Abirami Kidney Care in such events, you agree to provide complete co-operation to Abirami Kidney Care.
12. Abirami Kidney Care may maintain temporary or permanent cookies. User have full permission to accept or refuse the usage of cookies by configuring your browser. Abirami Kidney Care recommend the user to manage your browser configuration accordingly.
13. By using the services of Abirami Kidney Care, you are bound to all the terms and conditions of Abirami Kidney Care and subject to our privacy policy.      
14. No term or condition will be compromised for any individual in any case, unless authorized by Abirami Kidney Care. 
15. Abirami Kidney Care reserves the right to modify or terminate any of the above terms and conditions, without notice, any time.

All the terms and conditions represent an agreement between the user and the Abirami Kidney Care. By proceeding further, you confirm that you have read, understood and agree to all terms and conditions. 

For further comments or queries, kindly contact us at *support@abiramikidneycare.in*.